iPhone 14 never delivered

The ti-84.NL shop does not deserve any stars. They falsely promised to deliver a iPhone 14 in 5 days after paying €809 on 4 June 2023. He did not deliver it even after three weeks. After three weeks I cancelled the order. But since then he did not pay me back the money. I sent around 50 mails and 15 smses but every time only gives a false promise that he will return the money in 48 hours. I lost trust in him and today I filed a case with my lawyer insurance (rechtbijstand verzekering). No I trust only that a court case can get the money back.

Money paid: €809 through iDeal on 4June 2023.

I also submitted a report with Klachtencompass.

Please also see my review at tweakers